C-Desk. A complete free helpdesk solution for any organization. It works like a intranet solution for a company, and it is free. It is customizable on demand. The features include service request management (You can call it as Helpdesk, complaint management, query management, ticketing system. etc), asset management (Covers complete lifecycle of any asset), Events and photo gallery, birthday calendar, integration with webmail like OWA (outlook web access) and roundcube. Integration with Openfire and jappix for chat, Notice board, Employees personal profiles, Knowledge base to share policies and procedures (SOP) etc, Projects and task management, E-Logs is a log book feature, Customer care is a feature where customer’s queries or complaints can be tracked.
  • Easy to customize

    Customize on demand
    Query Catagerization
    Category Assignments
    Manage Assets
    Integrate your Webmail
    Active directory integration
    Knowledge base & easy search

  • Technically Strong

    IT Help desk
    Service request management
    Asset management
    Customer Care
    Log book ( E-Logs )
    Task management

  • Add on features

    Photo gallery & Events
    Surveys and polls
    Notice Board
    Detailed employee personal information
    Customer care portal
    And many more....

+91 22 28571153

Jupiter Industrial Works Thane
Mukand Ltd.
Trans World Radio


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